Shame On You, Similac.

I posted this morning about the Similac formula recall. I have 3 cans of unopened formula (expiration date: 1JUN2012) that I was holding on to until the baby came.

Since I posted this morning, I have been trying to find out if these cans are part of the recall. But, guess what? I can’t find out.

The website where you can “immediately go and find out if your formula is part of the recall” is down. I keep getting an error message. And it’s only on that page. The rest of the Similac website works just fine.

So, I tried calling. I get a man’s voice on a recording that says something to the effect of “Due to extremely high call volume, we are currently experiencing very long hold times. To find out if your formula is part of the recall, please visit http://similac.com/recall. We encourage you to try your call again at a later time. Thank you for calling Abbott Nutrition.” Then, there were 30 seconds of silence followed by a busy signal. I’d been cut off. So much for hold times.

This is absolutely not acceptable. You cannot issue a recall and then not give people a way to find out if their formula (that they quite possibly have been feeding their baby!) is a part of that recall. I’m sure thousands of people are hitting the website, but honestly? A company of your size should be prepared for that.

Shame on you, Similac. I’ve used your formula for 3 of my 5 babies, (the other 2 were exclusively breastfed until after the 1 year mark), and I’m thinking it’s time to change.

I’m pitching these cans of formula, and unless you can get your act together, (and I mean really together), I’m ending our relationship. I’m taking my baby’s safety out of your hands.

Have you tried calling or logging into their website? Have you had any luck? Would love to know if your experience with Similac has been better than mine!

Disclaimer: This post is 100% the opinion of an emotional, upset pregnant woman. You are entitled to your own opinions and can decide for yourself if you’d like to continue to purchase Similac formula.

Angie Vinez (2893 Posts)

Angie is a wife and mother to 8. Her life revolves around cooking, cleaning, laundry, and other household duties. She is passionate about her life in Christ and wants to encourage other mothers in their own walk of faith. Angie is active on many social media networks, loves technology, photography, and graphic design, and loves creating blog designs for other mom bloggers.



Comments

  1. 1

    http://abbott.vo.llnwd.net/o18/similac/sms/pdf/similac-recall-lot-numbers.pdf

    This is suppose to be a comprehensive list of the recall numbers on the formula, I hope it helps.

  2. 2

    By the way, the PDF is an awful 38 pages long with numerous products and codes on each one.
    Oh brother, there is a good possibility yours are probably in the recall group.

  3. 3
    Busy Working Mama says:

    Yeah, that's nuts. Hopefully they get their act together quickly. They should have a good PR firm handling this for them!

  4. 4

    I completely agree. I heard that any lot numbers with the combination T2 were recalled. But still, we need to be able to get on that website. That is just wrong.

    Don't even get me started on letting 5 million or billion or whatever it is cans of formula out with bug parts in it. How did that happen? I want to make some of those people eat beetles.

  5. 5

    Rather than having commercial milk for your babies there is a safest way to feed them- breastfeeding. Just try to think losing weight is just one of the those benefits of breastfeeding, insteresting isn't it? I do hope that similac management will do their best for the wellness of our babies.

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  6. 6
    Angie Vinez says:

    I'm sorry, but weight loss isn't a benefit of breastfeeding. I am so tired of hearing that. I breastfed 4 of my 5 children (1 exclusively for 14 months, the other exclusively for almost 19 months) and it never helped me lose weight. While that's true for some, it's not true for everyone.

    There are times when mothers can't breastfeed, and people should respect that. My 3rd child was so allergic to my breastmilk, it almost killed him. No thank you.

    Moms that can't breastfeed, (or choose not to – it IS a choice), should be able to expect a safe alternative.

  7. 7
    Rockin Momma says:

    I'd just wait a few days since you don't need it right now. I'd hold off until it slows down.

    If your looking at a pdf you could search the pdf using the find field.

    Don't toss those cans out, I'm sure they are offering a refund on them! If anything just taking them back to the store you got them. (Should have a sticker on them that says, since they don't like if you take them to a different store.) Since they are on recall they might not make you have a receipt. Call ahead and find out!

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